Q & A

Common troubleshooting topics to help you when working with ChronoSync.

• I've renamed some files and moved some others to different folders. Why are my old files still in my backup target? • I want to synchronize the files on two Macs. Do I need to install ChronoSync on each computer to do this? • I've setup a synchronizer document and have been using it to sync my files. Is it safe to change one of my targets to another hard disk? • I've just configured a synchronization and want to schedule it, but the "Schedule..." button is dimmed and won't work. • I've heard that I can use my iPod to backup & transport data files. How can I use ChronoSync to do this? • I want to keep the data files on my work computer synchronized with my home computer. How can I do this? • How can I connect my laptop to my desktop so I can synchronize files? • I don't want some of the files & folders in my targets to synchronize. How can I get ChronoSync to skip them? • I want to synchronize multiple folders but I can only select one folder as my target. How can I do this? • I've setup some rules but they don't give me the desired results. What gives? • I've setup some rules but I don't want to synchronize to see if they're correct. How can I check my rules? • I've scheduled a synchronization but it won't run. • Why am I getting permission errors when I synchronize? • Can I create a bootable backup with ChronoSync? • What is Archiving? • I need an older version of a document. How can I restore this file? • I get a "Preserve Comments Notice" in the Options panel. What is this?